🐾 Thank You for Shopping with Petilly!
At Petilly, we’re passionate about bringing your furry friends the best products—carefully selected, high-quality, and affordably priced.
🚚 Shipping Area
🇳🇱 We currently ship to the Netherlands only.
All orders are processed and shipped with trusted logistics partners to ensure a reliable delivery experience for every pet parent.
⏱️ Shipping Time
Estimated Delivery: 7-14 business days
(Business days do not include weekends or public holidays.)
We always aim to deliver your order as quickly as possible, but please note that slight delays may occur due to factors like weather, holidays, or parcel volume.
🛠️ Order Processing Time
Orders are processed within 1–3 business days.
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your package in real time.
📦 Why Our Shipping Takes a Bit of Time
To ensure quality and cost-efficiency, we work with selected fulfillment partners. This allows us to offer you unique and curated pet products at competitive prices—while still maintaining reliable shipping and customer service.
📬 Track Your Order Anytime
Once your order is on its way, you’ll receive a tracking link via email. Can’t find it? No worries! You can always contact us and we’ll be happy to assist.
❗ Possible Delays
While we strive for smooth deliveries, some external factors like customs clearance or regional disruptions may cause rare delays. We appreciate your understanding and patience in such cases.
💌 Need Help?
If you have any concerns about your order or delivery, our support team is here to help:
📧 hello@lavender-gaur-870528.hostingersite.com
We’re happy to assist and will get back to you as soon as possible!
With love and tail wags,
The Petilly Team
